ORDERS*DELIVERY

1. How do I place an order?
   To place an order, simply find the item(s) you wish to purchase and add them to your cart. Once you have finished shopping, click on the cart icon and proceed to checkout. Follow the prompts to enter your shipping and payment information, and review your order before submitting.
2. Can I make changes to my order after it has been placed?
   If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request but please note that orders may be processed and shipped quickly.
3. How do I know if my order has been received by the store?
   You will receive an order confirmation email once your order has been placed. Please check your spam folder if you do not see the confirmation email in your inbox.
4. When will my order be shipped?
   We aim to process and ship orders within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.
5. What shipping options are available?
   We offer a variety of shipping options including standard and express delivery. Available shipping options may vary depending on your location.
6. How much does shipping cost?
   Shipping costs may vary depending on your location and the shipping method you choose. We offer free standard shipping on orders over a certain amount. The minimum order amount for free shipping may vary depending on your location.
7. How long will it take to receive my order?
   Delivery times may vary depending on your location and the shipping method you choose. Standard delivery within Europe usually takes 3-5 business days, while express delivery may take 1-2 business days.
8. Can I track my order?
   Yes, you can track your order using the tracking number provided in your shipping confirmation email. Please note that tracking information may not be available for all shipping methods.
9. What if I'm not home when my order is delivered?
   If you are not home when your order is delivered, the delivery driver may leave a note or attempt to deliver the package to a neighbor. Please check the delivery note for instructions on how to retrieve your package.
10. Do you ship internationally?
    Yes, we ship to many countries around the world. The shipping options available to you may vary depending on your location.

We hope that this order and delivery chapter provides you with the information you need to shop confidently on our website. If you have any further questions or concerns, please don't hesitate to contact our customer service team. We are always here to help.